Automation
Automation allows you to create a perfect customer journey and automate your daily tasks. Ready to take your marketing strategy to the next level? Discover how GetResponse’s Marketing Automation Software can get you started!
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Getting started with marketing automation
Automation connects majority of GetResponse features. Learn more about it!
- How to create an automation message? Video
- How does duplicating workflows work?
- Can I start a workflow with multiple conditions?
- What is an automation workflow? Video
- How much does marketing automation cost?
- What is marketing automation and what can I do with it?
- Can I make changes to a workflow that has already been published?
- How to define the time when my workflow starts and ends?
Troubleshooting and fixing workflows
Is your workflow not working the way you want? Check how you can fix it.
- Why is the negative path not triggered for my starting condition?
- I can’t publish my workflow, what do I do?
- What happens when I unpublish a workflow?
Working with elements
Elements are the building blocks for your workflows. Learn how they work to use them effectively.
- Some elements in my workflow are grayed out, why?
- Can I run specific actions and conditions multiple times?
- What are the numbers at the top, bottom, and in the top right corner of each element in my workflow?
- How do the “Yes/No” connectors work?
- What are actions, conditions, and filters?
- How to work with elements in a workflow?
Actions
You can use actions to make stuff happen without having to do it manually.
- How to use the Wait action?
- How does a marketing automation message work?
- How to use Send push notification action
- How to use the Score action?
- How to use tags to see who started or finished my workflows?
- How to use the Tag action in a workflow?
- How to remove contacts as a result of workflow?
- How to move or copy contacts between workflows?
- Can I move my contacts from one list to another as a result of a marketing automation workflow?
- How to copy contacts to another list in marketing automation?
- How to use custom fields in marketing automation?
- Can I edit a message that I’m using in a workflow? Video
Conditions
You can use conditions to check if something happened over the course of your workflow.
- How to include abandoned cart items in a message? Video
- How does Billing status changed condition work?
- How to use the “Event” condition in my workflows?
- How to set properties for the URL visited condition?
- How to set properties for the Abandoned cart condition?
- How to set properties for the Purchase condition?
- How to add the tracking JavaScript code to my website?
- What’s covered in the ecommerce and event tracking features?
- How to use the tag assigned condition in a workflow?
- How to use the score given condition in a workflow?
- How to use the “Landing page visited” condition in a workflow?
- How does the Consent status updated condition work?
- How does the Custom field changed condition work?
- How does the Special occasion condition work?
- Why can I see only selected messages in “Message opened?” and “Link clicked?” conditions?
- How to track message opens?
- How does the Link clicked condition work?
- What subscription settings can I include in a workflow?
- How to use the “Course started or completed” condition in a workflow?
- How to use the “Lesson started or completed” condition in a workflow?
- How to use the “Enrolled in a course” condition in a workflow?
- How does the Message sent condition work? Video
- How to use time settings in condition properties?
- Can I add to a workflow contacts who were copied or moved to a different list?
- How to create events?
Filters
Filters allow you to segment and narrow down the groups of contacts that progress through your workflows.
- How does the Splitter filter work? Video
- How to filter out duplicate contacts in a workflow?
- How to use the Consent status filter?
- How does the Lists filter work?
- How does the Dynamic segment filter work? Video
- How does the Amount filter work?
- How does the Range filter work?
Working with templates
Ready made workflows that you can use anytime you want. A real time-saver!
- How to link templates together? Video
- How to use templates to build workflows?
- Which workflow templates are available in my plan?
Abandoned cart
Check how to build workflows based on templates for abandoned cart scenarios.
- Abandoned cart reminder
- Abandoned cart series
- What are the Abandoned cart templates used for?
- Time-sensitive reminder
Affiliate marketing
Check how to build workflows based on templates for affiliate marketing scenarios.
- Affiliate course promotion
- Affiliate webinar promotion
- Affiliate cross-selling
- Affiliate online course
- Affiliate welcome message
- Tagging affiliate contacts
- Scoring affiliate contacts
Engagement and retention
Check how to build workflows based on templates for engagement and retention scenarios.
- List cleaning through tags and scores
- Win back
- Contact retargeting
- Customer retargeting
- Rewarding loyal contacts
- What are the Engagement and retention templates used for?
- Christmas engagement
Lead qualifying
Check how to build workflows based on templates for lead qualifying scenarios.
- Basic scoring plan
- What are the Lead qualifying templates used for?
- Basic tagging plan
- Tag contacts based on score
Online courses
Check how to build workflows based on templates for online courses scenarios.
- Course progress reminder
- Milestone celebration
- Reengagement campaign
- Upsell and cross-sell
- What are the Online courses templates used for?
Post purchase
Check how to build workflows based on templates for post purchase scenarios.
- Post-purchase follow-up
- What are the Post-purchase templates used for?
- Targeted post-purchase follow-up Video
- Consent-based purchase confirmation
Sales promotions
Check how to build workflows based on templates for sales promotions scenarios.
- Upselling
- Converting contacts to customers
- Early-bird sale
- What are the Sales promotions templates used for?
- Recommend top products
- Thanksgiving
- Black Friday Flash Sale
- Black Friday Early Bird Sale
Webinars and events
Check how to build workflows based on templates for webinars and events scenarios.
- Webinar promotion
- Post-webinar follow-up
- Birthday message
- What are the Webinars and events templates used for?
Welcome
Check how to build workflows based on templates for welcome scenarios.
